Access to and use of this Web site is provided subject to the following terms and conditions, which you should read carefully. By proceeding further you shall accept them as the exclusive terms and conditions governing the access to and use of this Web site.

Governing Law and Jurisdiction
All the information appearing on the pages of this Web site is provided in accordance with and subject to the laws of Canada. Accordingly, by browsing or accessing this Web site you have accepted the laws of Canada as the law governing the conduct and operation of this Web site.

The Courts of Canada shall have exclusive jurisdiction over all claims or disputes arising in relation to, out of or in connection with this Web site and its use. Should you decline to accept the laws of Canada or the exclusive jurisdiction of the Courts of Canada as aforesaid, we must ask you to immediately discontinue further in this Web site and to disconnect from same.

Scope of Web site
This Web site is provided by Canadian DNA Services for the purposes of information only to such persons who have accepted to access this site in accordance with these Terms and Conditions, excepting persons who are prohibited under any applicable law from receiving any information of the type contained in this Web site. While Canadian DNA Services has taken all reasonable steps to ensure the accuracy and completeness of the information on the pages on this site, it can accept no liability whatsoever in respect of any inaccuracy or incompleteness in such information.

The information provided in these pages of this Web site is subject to change and update from time to time. Such changes or updates may not coincide with the actual change or update of any information, terms or conditions relating to a product or service and therefore the information provided in the pages of this Web site may at times be out of date.

Canadian DNA Services does not take any responsibility for the accuracy of the information provided and the use of such information is at the User’s sole risk.

Information Collection and Use
Canadian DNA Services the sole owner of the information collected on this website. Canadian DNA Services collects information from our users at several different points on our Web site. We use the information solely to track how many individuals use our site, which pages they use. This information enables us to improve our site for all customers. We do not share, sell or pass on any of this information to third parties.

We store information that we collect through cookies, log files, to create a profile of our users.  A profile is stored information that we keep on individual users that details their viewing preferences.  Consequently, collected information is tied to the users personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user’s visit to our Web site, and to direct pertinent marketing promotions to them.  We do not share your profile with other third parties

A cookie is a piece of data stored on the user’s computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use session ID cookies.  For the session ID cookie, once users close the browser, the cookie simply terminates.

Like most standard Web site servers we use log files.  This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use.  IP addresses, etc. are not linked to personally identifiable information.

This Web site takes every precaution to protect our users’ information.  When users submit sensitive information via the Web site, their information is protected both online and off-line.

Limitation of Liability
To the fullest extent permitted by law, Canadian DNA Services shall not be liable for any loss or damage whatsoever whether direct or indirect and whether in contract, tort, quasi-tort or otherwise, arising out of the use of or reliance on the information contained in the pages of this Web site.

By accepting to access the pages of this Web site and in consideration of such access, you hereby unconditionally accept to hold harmless Canadian DNA Services from any liability for any loss or damage whatsoever whether direct or indirect and whether in contract, tort, quasi-tort or otherwise, arising out of the use of or reliance on the information contained in the pages of this Web site.

Transmissions to Canadian DNA Services
In accessing this Web site you accept that electronic mail and other transmissions passing over the Internet may not be free from interference by outside parties and may not remain confidential. In consequence, Canadian DNA Services cannot guarantee the privacy or confidentiality of any information passing over the Internet.

The information contained in and the contents of the pages of this Web site are the copyright of Canadian DNA Services and may not be copied, transmitted, converted, transcribed, decoded or reproduced without the prior written consent of the company.

Data Protection Compliance
Canadian DNA Services complies with the requirements of the Data Protection Act 2001 with regard to the collection, storage, processing and disclosure of personal information and is committed to upholding the Act’s core Data Protection Principles.

Retention of Data

The data you provide to us may be necessary to carry out tasks prior to testing, such as verifying identity or payment details when signing in to use an account. We retain required data based on testing regulatory requirements and other standards, such as meeting our financial obligations and to carry out our responsibilities and enforce our rights arising from service agreements entered into between you and us. The following summarizes the data retention timeframes based on two main categories of testing.

Legal/Chain of Custody/Accredited Tests-We store your samples for a minimum of six months or according to contractual and legal requirements. All accompanying data and records associated with these tests are securely maintained as required by accrediting bodies, which is a minimum of five years or longer in some instances as required by law. All such accompanying data will be destroyed following the minimum timeframes at intervals annually thereafter.  This data is never shared with any 3rd party vendors and DNA profiles and information is never uploaded onto sharable DNA platforms.

Non Legal/Non-Chain of Custody Tests-We store your samples for a period of 6-8 weeks or according to contractual and legal requirements if longer. All accompanying data and records associated with these tests are maintained for a minimum period of one year and will be destroyed at intervals annually thereafter.

If users have questions or concerns regarding this statement, they should contact Customer Care by E-mail: